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    Hi there,

    Please contact customer support directly with the details of your purchase, including your username. We can run a conversion on the file for you into either h.264, prores, or motionjpeg. We will also be happy to offer you a refund in the event that we cannot get the content working correctly for you. :)

    Offizieller Kommentar By Jonathan  -  Aktionen für Kommentare Permalink
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