How Do I Prepare My Media Files for the Curator?

Our curators are quite selective, so submit only your best professional-grade works to optimize your chances of acceptance. Also be sure to tag your files as accurately as possible. 

Before sending your media to our curators for review, you must first add information to your media.

Editing Your Uploads:

  • Log into your account
  • Hover cursor over account avatar
  • Click on Uploads
  • Click on Edit

Required information:

  • Title
  • Description
  • Camera information
  • Keywords (We recommend at least 10-20 keywords.
    • Note: Maximum 50 keywords/Minimum 5 keywords
  • Price
    • If you are unsure on how to price your files, you can change the Pricing Method to Let Pond5 Set My Price
    • Price must meet our minimum price requirements before you can submit your files to the curator. See How Do I Price My Files?
  • Attached model release (if applicable) 

Needs Edits

All files stay in the Needs Edits status until you add all your keywords, description, camera information, etc.

To Save your edits, click Save. The status of your upload will remain in Needs Edits.

Note: If your edits will not save or you have received an error, you may be missing a required field. Please make sure that all the required fields are filled.

Submit For Review

Once all of the information is added to your file, you can send it for our curators to review.

Click Save And Submit For Review. The status of your upload will change to Pending for Review.

Your file is then added to our curator queue for review. Our review system sorts uploads by order of when Save And Submit For Review was entered. Please give our curators time to quickly and carefully review your uploads.

Still need help? Contact us!

 

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23 comments

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    How long does it take to get your images back from the curator to publish? Mine have said pending review for a week.

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    Same here!

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    I have done all these steps and I've been waiting for about 2 weeks now is there something wrong with pond5?

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    I've been reading on other thread that people have been waiting for several weeks before their picture where reviewed but other media is done quicker. I guess Pond5 is overwhelmed by submissions, or is lacking personal to go trough it all. (Wouldn't mind taking the job tough ;p ).

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    My images are stuck in review too. Guess I'll check back in a week!

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    4 months? I'll check back next year!

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    Hi everyone! Our curatorial review times fluctuate, which is inevitable, due to the amount of submissions. Our median wait time for upload revision is 3-5 business days and at the moment only footage reviews take slightly longer, all other media fall within this range. This being said, if we experience a surge in uploads from one day to another, the wait times will be a bit longer but we always work hard to get them back to the median review times. If you experience an unusually long waiting time, you can always contact us at support@pond5.com and we'll give you more information as to the delay (if there is any).

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    I've waited 2 weeks and the files are still in pending review. What can I do? I fill all the information in each clip (footage). Please some help here, Thanks. 

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    im going on 8 days now..

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    Hi Anthony, I see that you successfully submitted your music files to the queue for curation. Our current review time for audio submissions is 8 business days. Rest assured, our curators are gong through everything as quickly and carefully as they can so please allow some more time and you will receive a message shortly when your files have been reviewed. We appreciate your kind patience and understanding.

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    Waited all those days just to have all my songs rejected for no real reason...

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    Im sorry to hear that your files were rejected. Please know that in our efforts to improve our library content, we are taking into consideration many factors. This includes quality, content matter, and if the upload is uniquely original and vibrant. The curators should have included a reason for rejection, we hope this helps with your future uploads. 

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    21 days here. For a song...

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    Hi Luis, I see that your files have been successfully submitted to the queue for curation.  Please accept our apologise for this delay, due to a surge in submissions recently. Our curatorial team has been alerted, please allow some more time and you will receive a message shortly once your tracks have been reviewed.  
    We thank you for your patience and understanding. 

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    Hi pond5 team. Some of the images I uploaded are in pending mode for more than two weeks. Perhaps something is totally wrong with my account?

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    Hi Татьяна, I have reviewed your account and can confirm that your photos have been successfully uploaded to the queue for curation. Your account is perfectly fine, however the current review time for photos is longer than usual at about 30 days. We do apologise for this delay, but can assure you that our curators are hard at work, going through everything as quickly and carefully as they can. 

    We thank everyone for the kind patience and understanding. 

     
     
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    I could not to find the info how to apply the template for bunch of files? I tried old way but it doesn't work. Why pond5 didn't put this info ? I am waisting my time to search every page on this site

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     Hi Svitlana,

    You can apply one template to a batch of files at a time. Just make sure you select all the files that you want > Scroll down to Actions > Select Apply Template and select the template you would like to apply > Click Execute

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    I think I figured out why they didn't want to accept my music uploads, and why I haven't been making any sales.. I sell urban, hip hop, rap type music and they hide the genre option for it.... As much as most people don't want to accept it those are actually genres people listen too.. and I have made sales in the past so people are obviously looking for it.

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    and then when people do search for it, it defaults to music over 3 minutes long, most of my tracks are short but seamless, an option in the search for seamless would be nice.. I mean its an option when editing the track so why not?

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    Hey Anthony, 

    We are always eager to grow the variety of content in our library, so I can assure you there is no particular genre we favour less than another. If our library is already saturated with a specific genre type however, we are unlikely to accept more unless it is uniquely original. 

    Although clip duration is set to the the longest length of 3 minutes as default, this useful filter is available so that buyers can manually adjust the duration to whatever they please - it is not to leave shorter tracks at a disadvantage!  

    If you have any other questions, our support team is always happy to help at support@pond5.com 

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    pending preview

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    Hey Haer, 

    Thank you for your continued patience and confidence in us. I have reviewed your account and these items have been successfully submitted to the queue for curation and are still pending review. 

    Im the meantime, please feel free to continue uploading more great content and we promise to get to it as soon as we can! Let us know if we can assist with anything else.

     

     

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