If you are unable to use a video file due to codec/container issues, we can generally supply you with a high-quality format conversion, free of charge. Please contact us for details, and include your operating system, editing software, or any other information that can help us get you the most compatible format for your system.
We currently are unable to convert files to flash or web formats.
We suggest using a program like Audacity to convert your files to your preferred format.
Online Conversions Tools
Still need help? Contact us!