If you are experiencing an issue with your purchase, our Customer Support team is ready to help!
If a refund is needed, please notify us as soon as possible, ideally within 48 hours. Unless there is a technical defect with your purchased file, please understand that we are unable to guarantee a refund because we provide you with immediate access to download your purchase.
Need a refund for a file from our membership collection? Check out How Do I Return/Exchange My Free Membership Download?
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