What Is Your Refund Policy?

If you are experiencing an issue with your purchase, our Customer Support team is ready to help!

If a refund is needed, please contact us as soon as possible, ideally within 48 hours. Unless there is a technical defect with your purchased file, please understand that we are unable to guarantee a refund because we provide you with immediate access to download your purchase. 


Need a refund for a file from our membership collection? Check out How Do I Return/Exchange My Free Membership Download?


Still need help? Contact us!

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    I've purchased an image a minute ago and paid it got my card got charged already for $5.00 but I don't see my download and Still showing at my check out cart the items .. Is there anyway you can fix this ASAP... Thanks Princess89

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    Hi Princess89,
    I know I've already spoken with you on the phone about this, but if you have any further questions, let us know and we'll be happy to help. :)

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