What Is Your Refund Policy?

Please know that we are unable to guarantee a refund unless there is a technical defect with your purchased file. If a refund is needed, please notify us as soon as possible, preferably within 48 hours. 

If you are experiencing an issue with your purchase, our Customer Care team is ready to help.

Need a refund for a file from our membership collection? Check out How Do I Return/Exchange My Free Membership Download?

Still need help? Contact us!

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    I've purchased an image a minute ago and paid it got my card got charged already for $5.00 but I don't see my download and Still showing at my check out cart the items .. Is there anyway you can fix this ASAP... Thanks Princess89

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    Hi Princess89,
    I know I've already spoken with you on the phone about this, but if you have any further questions, let us know and we'll be happy to help. :)

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