How do I Delete my account?

If you have any purchases on your account, you can have access to your downloads for an unlimited time. Please know after deleting your account, you will lose access to any previously purchased media.

To delete your account, please send us a request to support@pond5.com. Our Customer Care team can take care of the process for you and will confirm with you once the termination has been completed.

We always welcome you to sign up again, but please know that a previously used username will not be available.

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    Hi there - You can cancel your membership at any time, by going into your Membership Dashboard and selecting Cancel Membership. Your Membership benefits will remain active until the billing period has ended.

     

    I hope my answers were helpful. If you need further assistance with this, we are happy to be at your service.

  • Avatar

    How can I cancel my monthly contract?

    定期支払い$69.00 USDが支払われました

    I have 定期支払い$69.00 USDが支払われました

    Pond5 Pro Monthly Membership

     

     

     

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