video clips pending for review


Hi there,


we uploaded a bunch of video clips and they are still pending for review since nearly two weeks now. Is there anything we did wrong?

thank you!



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    Hello Matthias, 

    I have reviewed your account and can confirm that your items have been successfully submitted to the queue for curation. We really appreciate your patience and understanding while our queue is a little longer than usual. 

    I can assure you that our curators are going through everything as quickly and carefully as they can, and you will receive a message once your files have been reviewed. 

    Please reach out to our support team if we can assist you with anything else.

    Official comment By Isabel  -  Comment actions Permalink
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