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damage file for download

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 i buy the file and i had a email but i can't download the file

what should i do?

please help me it's urgent from us

tnx

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    HI there! Send us an email at support@pond5.com and we'll be able to help you out right away! This may be an issue with your account or your browser. 

    Official comment By Lawrence  -  Comment actions Permalink
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