I can't have my transactions processed.


I've been trying to buy several videos, but the transaction keeps getting declined. I contacted my bank, but nothing is wrong. I was given an error message telling me to contact support. 

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    Hey Kirk, 

    We  are very to hear about your checkout issues. Please attempt to checkout again with the Paypal option. A PayPal account is not required, simply fill out your Billing/Licensee Information and select PayPal under Payment Method. Then agree to the License Agreement and click on the 'Checkout' button.


    Please reach out to our support team if you are still experiencing issues and we will be happy to investigate further. 

    Official comment By Isabel  -  Comment actions Permalink
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