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I cant find my plug ins

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I paid $35 for a Plug in and when I downloaded it I could find the preview but it wouldn't let me add it in an edit it like I want to.  I don't understand whats going on. can you help?

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    Hello David,

    I have reached out to you directly via email, so that we can more effectively resolve the problem you are experiencing. 


    Official comment By Isabel  -  Comment actions Permalink
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