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Money is not received

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In this month I got no money to my Moneybookers account. But one of my friends got the money yesterday. Why?

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    Hello Alexksander!

    Unfortunately, Moneybookers was having technical difficulties with your payout. Our team has been working on it, and your payment should have successfully gone through now. Please wait a few more hours for it to fully process into your Moneybookers account, then check to see if you have properly received your funds. If it isn't in your account by tomorrow, please write in to us at support@pond5.com.

    Official comment By Jonathan  -  Comment actions Permalink
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    Hello.
    I have the same question. I've read your answer to Alexander. So i see that this trouble is deciding now. I write just to let you know the problem exist.
    Regards. Elena.

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