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About 3 weeks pending review

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hi

I loaded the stock video on your site, I wait three weeks! But the video has the status "Pending review", Can you help me to solve this problem? Thank you. best regards.

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    Unfortunately we are experiencing longer than usual wait times for curation due to a significant surge of submissions recently. At the moment, review times for Footages are at around 21 business days. I can assure you our Curators are going through everything as quickly and carefully as they can.

    Please know, we are striving for quicker reviews than our current review times, and presently have a few curators in training to help get the curation time back to our normal 2-4 business days. If you have more files you'd like to submit, simply continue uploading them to your portfolio, and we promise we'll get to them as soon as we can.

    We appreciate your patience and confidence in us. You will receive a message once your files have been reviewed. If you need anything else, we'll be happy to help.

    Official comment By Jonathan  -  Comment actions Permalink
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    Thank you so much.

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    I appreciate it. Thanks

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    already 4 weeks......

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