Why I can't see on-line my items that already have been approved? Thank you for helping!


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    Hi Irina,

    There is a normal delay between the time that an item is approved and it becomes searchable online. This is called our "indexing delay" and it has to do with our we index our (unbelievably massive) database. This delay can sometimes be as long as two or three days, but no longer than that. If it's been more than three days, drop customer service a line and we'll be happy to take a look for you.

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