I PURCHASED A CLIP CALLED PARTY GOLD TEXT, 034971622 BACK IN FEBRUARY BUT I AM JUST NOW USING IT AND I CAN'T USE IT BECAUSE THE WORD POND 5 WON'T DISAPPEAR.
Please make sure you download the full-resolution file from the Downloads page. If you are still receiving a file with a Pond5 Watermark, you have downloaded the low-resolution preview of the file. Delete the preview and download your purchased clip from the Downloads page. Please let us know if you continue to experience issues.
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