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Can not find my footages on the search.

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Hello. I have a problem and I don't understand why nobody answer me. I Can not find my footages on the search.

I wrote latter to the

submit@pond5.com,
support@pond5.com,
sales@pond5.com

and nobody unswear me. (05.09.2016 and 14.09.2016 ). Can you tell me, why my footages did not find on the search? 

I have only one unswear than my account was disable. But I don't understand reason of disable. Can you help me with this question? 

 

Ivan Kharchenko  -   -  0

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    Hi Ivan,  I see that our support team has responded to you directly and the issue has now been resolved. If you ever need anything else, please reach out to us at support@pond5.com and we will take care of you right away :)

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