Avatar
Ninguna

Cannot upload the footage

Seguir

Hello! I have problem uploading my footage. It is 40 second video in mp4 format and 82 MB. When trying to upload, I receive next text: "Error - Something went wrong, please try again.
You can alternatively try uploading using FTP."

What should I do in this situation?

1 comentario

Sort by: Fecha Votos
  • Avatar

    Please contact support@pond5.com so we can help you troubleshoot the problem.

    Comentario oficial By Jonathan  -  Acciones de comentarios Permalink
Iniciar sesión para dejar un comentario.