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I received less than the usual 50% cut out of a sale


Greetings. Yesterday I sold a music track for $40. I had previously sold this track 2 times, getting my usual 50% cut ($20) out of it. Yesterday though, I got only $18 out of that sale. The sell price of this track is still $40. What happened?

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    Hello Julio, 

    It looks like the sales has been discounted by 10%. 

    With the new contributor agreement we have made some changes that we believe will benefit artists and Pond5. To open the door to new opportunities, we’ll be offering select discounts to our high value customers from time to time. Any discounts will be divided between artists and Pond5 in our usual 50/50 split.

    We expect these discounts to increase sales for both artists and Pond5. Discounts allow your work to be marketed and exposed to a much wider audience, enabling artists to make more money – and for contributors’ collections to reach their full potential. The discount will be reflected on the My Financials page. 


    You can find more details here: https://help.pond5.com/hc/en-us/articles/214628563-Discounts  and in the contributor agreement under point 3: https://www.pond5.com/legal/contributor


    Please don’t hesitate to reach out to support@pond5.com if you have any additional questions.

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