Hello. My purchasing arrangement seems to not be working correctly. Maybe I'm doing it wrong.
5 of the 6 times now I've clicked the download button on the view screen after a search. I believe 3 of those times I somehow purchased my content rather than getting a comp. What am I doing wrong.? tof the 6, The first two were small images so I wrote it off as no big deal. However I just downloaded 4 videos and 2 of the 4 were applied against my membership. As far as I can tell I didn't do anything different between the 4. They were downloaded in rapid succession.
The clients have not approved anything so I fear this is going to be the purchase of something I don't need.