
Hi Sergey,
Our customer service team can help you with that, no problem. Just send us a message, including details like the clipIDs for the content you'd like to replace.
Hi Sergey,
Our customer service team can help you with that, no problem. Just send us a message, including details like the clipIDs for the content you'd like to replace.
it would save a lot of time for your service team if your site developers could create a system whereby an author could replace a file themselves.
Keep the description, meta tags etc (editable) and just simply replace with the updated version. Could be a function / link within the edit file page: "Upload a new replacement file".
But perhaps it would then need to be curated by admin to make sure all is correct?
@David - Yup, that's exactly why we don't allow that. There's simply too much potential for abuse. But it's pretty easy to save and transfer the metadata, especially if you're good with CSV files.
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