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Why Does it take 2 months to approve uploads?


I spent 10 hours shooting stock of the blizzard yesterday only to find out Pond5 will take 2 months to tell me if they will be uploaded or not? I have already completely lost out all opportunities I had of making money of these images. Thanks Pond5!

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    I think there's been a misunderstanding. The two month wait time is only for videos Joshua, not for photos. Each media type has its own wait time and curation queue. If you contact support@pond5.com directly, we'll be happy to tell you what you can expect your wait time to be.

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    I also have run into the same issue.  I submitted photos and it has been over a month thus I wrote support.  I was emailed back this week saying it is currently taking about 35 business days (7 weeks) for approval of photos.  Since you had this in January and I am having this in March it seems to be at the least consistent. 

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    Hey Mark, 

    Our review times are a little longer again recently, due to an increased amount of submissions. Some periods are busier than others, and we appreciate your continued patience and understanding.  Please know we've recently hired more curators to speed up the process and expect to have reduced wait times again shortly. 

    In the meantime, please feel free to continue uploading more content and we will get to it as soon as we can.


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    Can you give us an indication of what the current wait times are for both photo and video?


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    Hey Lisa, 

    Our curatorial wait times fluctuate based on the amount of submissions we receive. The approximate wait time at present is about 16 days for video and 30 for photos. We appreciate everyones kind patience and expect reduced review times over the next month. 

    Please feel free to reach out to our support team at any time for the most up to date review times for each media type. 

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