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Trying to import video in Adobe Premier - error message: video has no stream

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Hi,

I am trying to add the butterfly video to a video presentation, but I keep receiving an error message stating that video has not stream. What m I doing wrong?

Regards,

Cheryl

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    This could be caused by the video format not working with your software, and may just require a simple conversion. We offer a free conversion service so please contact us directly at support@pond5.com with the Clip ID and we will be happy to troubleshoot further.

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