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And again payout

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I once asked here https://help.pond5.com/hc/en-us/community/posts/213219186-Payout?page=1#community_comment_213110723
So here, I see that I don't get payout again. What is the problem?
Info about my paypal is good. I put a tick near 'Automatically send payment when balance reaches $25. Payments are made the 15th of each month.' What's wrong?

RECEIPT DATE TRANSACTION DESCRIPTION YOUR EARNINGS
6291843 October 15, 2016 0 Payday Paypal $-30
6291880 October 15, 2016 0 Undo Payday $30

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    Our customer care team has contacted you directly, providing instructions on how to proceed with receiving your payout. Should you have any further questions, please write to us at support@pond5,com and we will be happy to take care of you right away.

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