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AE project says it's missing "Element"

Seuraa

The project says it's missing "Element" and I can't see my text or the earth art like in the preview. I can't use this!

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    I see that our customer care team is already taking good care of you. Should you require assistance again, please feel free to contact us directly at support@pond5.com. We are always happy to take care of you right away!

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