Avatar
Aucun

Processing

S’abonner
Hello ! I loaded a song but did not pass even the processing stage, can not edit it to be sent to the review! What could be the problem?
Thank you and sorry for my English!

1 commentaire

Sort by: Date Votes
  • Avatar

    Hey Filip,

    Could you please try uploading your music track again incase there has been an error in the process? Please also ensure that your files are in accordance with our Audio Upload specifications, and that if you are using ftp you are uploading through the server - ftp.pond5.com. 

    We are experiencing technical difficulties with our recently updated uploader and have had some similar reports of files processing for longer than usual, some unfortunately disappearing.  Please know our engineers are aware and currently working hard for a fix as soon as possible. In the meantime, please attempt to upload the tracks again and let us know if you are still experiencing issues. 

    Commentaire officiel By Isabel  -  Actions pour les commentaires Permalien
Vous devez vous connecter pour laisser un commentaire.