Video Upload from iMovie Doesn't Recognize Titles or Description


I just uploaded about 15 videos that were exported from iMovie like I've done in the past, except this time the video Title and Description that were included with the iMovie info didn't get uploaded to Pond5.  Instead, the video file name was inserted as the Title.  Is Tech aware of this.

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    Hey Larry, 

    Thank you for keeping this thread updated on the issue you'v been experiencing. We apologise for the inconvenience caused in the meantime, and hope to have a fix soon.

    If there is anything else that we can help you with, please don't hesitate to reach out to our support team. We are always happy to help!

    Commentaire officiel By Isabel  -  Actions pour les commentaires Permalien
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    Here's what I found out from a cht with Tech.

    Hi Larry, yes our developers are aware of this issue with attached metadata being changed.

    Yes they are working on this issue, but it might take some time.

    It's not related to iMovie - it's a problem related to injected metadata in general
    I would suggest you to use our edit option on the Uploads page for now. Please accept our apologies for any inconvenience!
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    There was never an issue.  It was a mistake on my part.  Case closed.

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