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Can't upload my clip

S’abonner

I just signed up as a contributor and can't get my clip uploaded. Its a 1920x1080 29.97fps QuickTime Movie with H264 codec. I tried the upload utility and a couple ftp options. I tried Safari & Firefox on my Power Mac. Nothing has worked. Do I need to convert the QT?

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    Hi Joseph,

    So long as you meet our video upload specifications it shouldn't be necessary to convert, no. I do know there was an issue with the uploader over the weekend, so give it another shot now and see if anything has changed. If not, please write into customer service with a detailed message and we'll troubleshoot the problem with you. :)

    support@pond5.com

    Commentaire officiel By Jonathan  -  Actions pour les commentaires Permalien
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