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Cannot upload the footage

S’abonner

Hello! I have problem uploading my footage. It is 40 second video in mp4 format and 82 MB. When trying to upload, I receive next text: "Error - Something went wrong, please try again.
You can alternatively try uploading using FTP."

What should I do in this situation?

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    Please contact support@pond5.com so we can help you troubleshoot the problem.

    Commentaire officiel By Jonathan  -  Actions pour les commentaires Permalien
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