File on processing


Hi! Please tell me why my file still on processing for a long time after upload? 

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    Hi Lev, I can see that your files have finished processing and have been submitted to the curators for review! Please keep in mind that when you upload files, they are firstly sent through our preprocessing system. Depending on the load on our servers and the size of your files, this can sometimes take 24-48 hours, though usually it is much shorter. 

    Commentaire officiel By Isabel  -  Actions pour les commentaires Permalien
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