Getting details about who buys my products?


I would like to know if I could get information about who has bought my products in my portfolio. I am wanting this information for marketing and promoting purposes. If I have access to this info it would help me to know what direction to go with my marketing efforts.

Thank you for your attention to this question. 


5 commentaires

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    Hi Brian, I'm afraid we cannot disclose this information for security reasons. We appreciate your understanding. If we can help you with anything else, please don't hesitate to let us know.

    Commentaire officiel By Isabel  -  Actions pour les commentaires Permalien
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    Dear Isabel, I do understand that point. So how do I go about searching the internet to see where my clips have been used? Or perhaps I should ask, whom do I ask about where to search?

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    Indeed this is quite an issue, particularly for music content on Youtube videos.  Over the years I have done pretty well, just from straight music track purchases with no performance royalties whatsoever.
    I feel pretty sure than a large percentage of video clips with content bought from Pond5 end up on Youtube.

    • Youtube pays millions of dollars in blanket royalties to various PROs (Performance Rights Organization) around the world. However, it is very difficult and almost impossible for the PRO's to track all musical content on videos posted on Youtube.
    • So it is up to the composer / rights owner to hunt down these videos and then submit a claim to their PRO.

    I am in the process of doing just this with my PRO (PRS for Music).  I also tried registering a content ID directly with Youtube but as expected was rejected as they don't really look out for these kind of shadow content rights holders.
    Any suggestions, ideas or tips from either Pond5 management or contributors would be most welcome!

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     In accordance with our Contributor agreement, media sold on our marketplace comes with a Royalty Free License which entitles buyers worldwide, non exclusive, perpetual use, across all media. If you wish to track the use of your music in public performances, please feel free to register your music with a PRO, thereby you would receive royalties each time that your music is used in a television broadcast. Please bear in mind however, that this does not include use in Youtube videos.  

    If you have any additional questions, please feel free to reach out to us directly at support@pond5.com and we will be happy to help.

    By Isabel  -   - 
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    Hi again Brian and Isabel, it's an open discussion and maybe any other music contributors might like to participate, so no direct Pond5 support needed :)

    Sure, any contributor who is serious, should have read and understood the contributor agreement.

    The point I was trying to make is that my UK based PRO (PRS for music), does receive a blanket royalty payment from YouTube that does run into millions, although exactly how much, it is seems rather hard to find out, as part of the deal was a confidentiality agreement in respect to the amount they paid!


    However PRS for music readily admit that it is understandably not so easy for them to track every piece of PRS registered music on YouTube, so they have a form on their site whereby a composer can submit the YouTube URL of a video that contains their music.
    But for a composer to try and track down possible usages of their music on YouTube, especially for music that was sold via Royalty Free sites like Pond5, it becomes even more difficult.
    I understand the reasoning behind Pond5's reluctance to share out info as to whom has bought music, as it could mean that in future, a Pond5 customer might just start contacting the composer directly, cutting out Pond5 from the deal.
    So really there is no way round this problem unless Pond5 changes their business model, which is unlikely to happen as they would be shooting themselves in the foot!
    I have tried looking for a music fingerprinting service that specializes in finding music embedded in YouTube videos, but no luck so far, if any one could help, that would be great!

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