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File Size upon download

S’abonner

 So, I put a couple of videos in the cart. The one file said it's 24.4 megs. When I go to download, it's 434 megs.

What did I miss?

1 commentaire

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    It sounds like you are downloading the low resolution watermarked file preview. However once purchased, you should see the high resolution file with the correct specs available for download from your Downloads page. If after purchase you are still receiving the file at 434 megs, please contact us directly at support@pond5.com with the clip ID and we will be more than happy to look into this further for you. 

    Commentaire officiel By Isabel  -  Actions pour les commentaires Permalien
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