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How do I change my avatar picture

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I uploaded one picture and then realized it is too big to work as my avatar so I tried to upload a new picture.  Every time I upload a new picture and hit "crop and save" the old picture still pops up. Please advise on how to fix this problem.  Thanks.

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    Hello Stefon, thanks for contacting us.

    Please try removing your current avatar first, and then reupload your new file. If you experience more issues, please write in to support@pond5.com and our team will be happy to help you further.

    Cheers,
    Ryan
    Pond5 Crew

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