My dear friends! Already a week has passed since I uploaded some files to pond5! Until now, no files are checked, and I have not received any notification by email that the files are not accepted. Or have not been moderated! What's the matter, my friends? Please help in this matter!
Hi German,
Though it does usually take us 10-14 business days to curate clips normally, wait times may be a bit longer occasionally due to fluctuation in volume of submissions. You will receive a system generated email notification when the files have been reviewed. If you have any more questions about curation, please contact us directly.
Thanks for your patience.
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