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Error message when choosing a release to upload "error true"

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I have the error message when choosing a release to upload "error true". 72 dpi 400kb Jpegs.
Any ideas? Thanks

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    Hi Chris,

    Our customer service team will be happy to help you with that problem. Please contact them directly, and feel free to attach the release to your message. We can try attaching it to your file ourselves to help troubleshoot the source of the issue.

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