Please be aware if you use Chrome
Chrome Autoplay Policy has recently changed which stopped preview playback on the search results and collection pages for some users.
To enable it again you'll need to follow these steps:
- Go to chrome://flags/#autoplay-policy
- Set Autoplay Policy to "No user gesture is required."
- Relaunch Chrome (there's a button to do it in the bottom of that page)
Still need help? Contact us!