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Unable to place an order to buy music

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When placing the order to buy a song I got this message "Failed to process the transaction. Please contact support". I tried two of my credit cards just to no avail. Please explain why this happens and advice a solution.

Anhlt66

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    Hey Tuan, 

    We regret to hear you have been having problems with the checkout process. I see this issue has been resolved for you over the weekend and you should not experience checkout problems again in the future.

    If you require immediate assistance again, please don't hesitate to reach out to our support team and we will be happy to take care of you as quickly as we can.

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