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Failed to process the transaction. Please contact support.

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help me out~~

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    We're glad to see that the checkout issues you were experiencing have been resolved. If you require immediate assistance, please don't hesitate to reach out to our support team and we will be happy to take care of you right away. 

    Comentário oficial By Isabel  -  Ações de comentário Permalink
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    Same Issue,, What is the Fix?

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    @Jason and anyone else experiencing this error message at checkout - please contact support at Support@pond5.com with your username. This can be caused by several different issues, either with your card or your account and we won't know for sure until we look into it.  

    By Lawrence  -   - 
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