Avatar
Nenhum

Images Rotating

Seguir

Recently, whenever I upload an image taken in portrait orientation, Pond5's upload FTP turns the images to landscape orientation. It's almost as if the system is no longer accepting photos uploaded in portrait orientation.

Even if I rotate the picture into landscape and then upload, the problem is not corrected. This problem just recently started. What can I do?

1 comentário

Sort by: Data Votos
  • Avatar

    Hi Darlene,

    If you could please, send a detailed message to our customer support team via support@pond5.com. Be sure to include some clipIDs for items that were rotated by our system, and we'll be happy to investigate.

    Comentário oficial By Jonathan  -  Ações de comentário Permalink
Por favor, entrar para comentar.