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Nothing in "My Uploads" after using uploading via ftp

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Where is a my upload file? (*.zip file from eyezoom)
I successfully logged in ftp using my username and password and uploaded my file. However, there is nothing in "My Uploads".
Please advise.
Thanks.

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    Hi Sergey,

    Please send customer support a message directly and be sure to include your username. We'll be happy to see if we can find your uploads, and help you get them into the system properly. :)

    Comentário oficial By Jonathan  -  Ações de comentário Permalink
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