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Hi,do you have any plan to fix the search bug bug that hides hd files downconveted from 4k when customers use price sliders??
You are giving buyers the option to use the price sliders but at the same time you show them a smaller part of the pond5 library...

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    Hi Alessandro, we understand how this is an inconvenience but please know our engineers are aware of this problem and are currently working hard to fix it. We should hopefully have a fix soon.

    Comentário oficial By Isabel  -  Ações de comentário Permalink
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    Yes,the same answer we have been given 1 years ago....go figure when the engineers will fix it...
    This is a big issue for buyers that cannot see all the library,for pond5 that loses sales and artists as well...
    If it's to difficult to fix it get rid of the price sliders function and everything will be fixed..

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