Buyer FAQ
Do You Have Researchers on Hand?
How Do I Download A Preview?
How Do I Find Specific Content?
How Do I Know If A File Has A Release?
How Do I Search For Media?
How Do I Start Purchasing?
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Покупки
Best Price Guarantee
How Do I Checkout?
How Do I Get a Receipt or Proof of Purchase?
How Does Pricing Work?
Student, Educator, and Non-Profit Discounts at Pond5
What are Prepaid Credit Packs?
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Технические вопросы
Do You Offer Conversion Services?
How Can I Embed A Media File On My Website?
Что мне делать, если у меня возникли проблемы с моей покупкой?
Использование и лицензирование
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How to Dispute/Clear a YouTube Content ID Claim
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How to Dispute/Clear Copyright Claims with Facebook (Meta)
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How to Dispute/Clear Copyright Claims with Instagram
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How to Dispute/Clear Copyright Claims with TikTok
All About Our Licenses
How Do Production Credits and Attribution Work?
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Скачивание
Downloading Purchases
Issues With Purchase
Stalled Download
Плагин Adobe
How do I bulk download files?
How Do I Replace Low Res Files With High Res Files?
What is the Pond5 Add-On for Premiere Pro?
Why Can I Not See All My Files or Purchases in the Add-On?
Как я могу установить Adobe Premiere Pro® Pond5 Плагин?
Работа с медиа файлами
Raw File Display On Site